Job Description
What's in it for you?
We are redefining parking management and having fun doing it! To support our company’s culture of investing in our people, we offer employees the following perks:
Hiring immediately!
- $300 bonus for 80 hours worked!
- Cash Tips Daily
- Flexible Schedule - we are looking for AM, PM and Overnight shifts
- Growth Opportunities
- Pay Activ – On-demand access to earned wages, get up to 50% of your earned wages immediately
- Paid training
The following programs are available to help support you, free of charge.
- Health Coaching & Resources- One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
- Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.
- Smoking Cessation Program
Additional Benefits:
- 401(k) with Employer Match
- Medical, dental, vision – 3 plan options!
The
Spirit of the Position:
The Shuttle
Driver position is responsible for the effective, efficient
and safe transportation, loading and unloading of passengers & employees to
and from the airport terminal and employee parking, and to ensure that all
activities support the safety and welfare of all passengers.
Responsibilities:
- Reliable and punctual
attendance is paramount to this position.
- Works well with others and is
a strong team player.
- Greet customers, be responsive
and timely with correspondence and problem resolution, display a caring
attitude and develop a rapport with all passengers.
- When greeting every passenger
and offer to lift and carry baggage onto the shuttle or luggage trailer
for storage.
- Anticipate guest needs
wherever possible and exhibit a sincere desire to meet or exceed them
- Assist passengers with general
information about the local area.
- To work with and without
supervision and follow direction of supervisors when requests are made.
- Promote good customer
relations by consistently providing premier customer satisfaction with a
friendly demeanor, can-do attitude, and willingness to help at all times.
- Provide daily transportation
for passengers to and from destinations.
- Perform pre- and
post-inspection activities to ensure proper operating conditions,
adherence to Company & DOT standards, and compliance with proper
safety and maintenance standards.
- Assist passengers when
boarding and exiting the vehicle. Ensure the loading and unloading of
passengers to and from destinations, to include the operation of
specialized equipment for unloading passenger with special needs, (i.e.
wheelchair lifts and tie-downs).
- Provide customers with a space
reminder & educate passengers where to catch the shuttle upon their
return to the airport location Inform guests/visitors of parking services
and fees, direct and announce them to their intended destination pick up/
drop off points and offer an appropriate closing comment using the loudspeaker.
- Prepare and submit accident /
incident reports in a timely manner.
- Perform daily/ routine
cleaning and shuttle maintenance activities; maintain neat and orderly
appearance to include assigned uniforms.
- Exercise care in the handling
of funds and reporting of lost articles.
- Conduct re-fueling activities,
to include maintaining assigned fuel usage logs.
- Comply with Federal DOT
requirements, State driving regulations, city and Airport safety rules and
procedures.
- Establish and maintain
effective communication and working relationships with passengers,
co-workers, supervisors, managers, etc.
- Use two-way radio to interact
and communicate professionally with dispatch office and/or supervisor.
- Report accidents, problems,
and other required shuttle information (both mechanical and cosmetic) to
management in a timely manner.
- Keep the shuttle bus secure
and follow all safety procedures.
- Maintain alertness and be
observant of any activity, both authorized and unauthorized, and take
appropriate actions.
- Adhere to all safety codes and
OSHA standards.
- Respond to all guest/visitor
inquiries and resolve service/ customer discrepancies accordingly in a
respectable manner.
- Perform other related/
additional duties and tasks as assigned.
Requirements:
- Must have valid DOT
Certification and have at least 2 years of licensed driving experience.
- Must have an unexpired Medical
Certificate or be able to pass a physical
- Must be able to submit and
pass a drug screen and criminal background check.
- Must be at least 20 years of
age.
- Must be able to meet the
following MVR guidelines.
- Have a clean driving record
(no moving violations in 3 years and no DUI convictions, suspended
license, etc.).
- No active reckless driving
violations (within 3 years).
- No active leave the scene,
vehicular homicide/assault violations.
- No more than one
"Minor" violation in a 3 year period (accident, speeding 21+
mph, other moving violations).
- Maintain a professional
appearance (no body piercings or visible tattoos on forearms or legs).
- Reliable transportation to and
from work.
Skills:
- Ability to communicate
professionally by conveying information effectively.
- Must possess outgoing and
enthusiastic personality.
- Ability to speak, read, and
comprehends the English language.
- Ability to work flexible
shifts/ hours (days, evenings, weekends, holidays), including overtime,
peak volume periods, vacated shifts
- Must be open to feedback,
differing opinions and other points of view.
- Demonstrates a sense of
urgency and timeliness.
- Demonstrate the ability to
seek improvement.
- Excellent team building and
interpersonal skills.
Physical
Demands:
- Ability to work in the
elements -- heat, wind, snow, rain, etc.
- Ability to lift, push and pull
at least 50 pounds.
- Ability to stand, walk and sit
for extended periods of time, up to 8 hours a day.
- Ability to drive continuously
in the designated shuttle for a minimum of 2-3 hours.
- Ability to bend, stoop, squat
and lift frequently throughout a shift.
- Ability to apply pressure to
an object with the fingers and palm.
- Ability to perform functions
that require repetitive motions using hands, wrists and arms.
- Ability to perform functions
that require repetitive motions using ankles, knees and hips.
- Ability to express or exchange
information, instructions, ideas, etc. by means of the spoken word.
- Ability to receive detailed
information through oral communication and to make the discriminations in
sound.
The physical demands described here are
representative of those that must be met by an employee to successfully perform
the essential functions of this job. Reasonable accommodations may be
made to enable individuals with qualified disabilities to perform the essential
duties/functions.
FLSA
Status: Non-Exempt
LAZ Parking is an equal opportunity
employer. In all our employment practices, including hiring, we are firmly
committed to provide equal employment opportunity (EEO) to all persons,
regardless of race, color, religion, sex, national origin, disability, age,
genetics, Vietnam era, special disabled, recently separated and other protected
veterans, or any other characteristic protected by federal, state or local law.
No question in our application process is used for the process of limiting or
excluding any applicant's consideration for employment on such grounds.
This Employer participates in E-Verify.
Job Tags
Full time, Work at office, Local area, Immediate start, Flexible hours, Shift work, Night shift, Weekend work, Afternoon shift,