Job Description
Job Title: Assistant Store Manager Reports to: VP Global Head of Sales
General Overview: Job is located in Minett!
Designed in Canada and founded in 1980, our Tilley pieces are investments for a storied lifetime of travel. True to a time-honoured design philosophy, Tilley balances form with function, and style with innovation. We give historic classics a modern spin.
We are looking for an energetic Assistant Manager who will help put together our new pop-up store in our new Muskoka location at Clevelands house. Works with the Management to achieve overall sales with the help of a team member. The ASM drives sales and profitability on the floor through exceptional customer service at the cash area, fitting room, and sales floor. This individual partners with the team in recruiting and drives coaching and training of all sales floor colleagues. Works within the sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term store goals in line with the company vision and values.
Responsibilities
Drive sales to meet the store budget
Proactively analyze, monitor, and react to weekly store sales looking for opportunities to increase sales
Monitor daily sales and payroll, and take appropriate action based on trend and opportunity
Performs all opening and closing procedures as per standards and guidelines
Development and implementation of colleague coaching and supporting the management with training plans
Develop and manage the scheduling of all the Sales Associates in the store.
Ensure the cash desk area and fitting room procedures and controls are adhered to and followed
Lead by example to orchestrate the store staff to accomplish daily priorities and workload
Ensures markdowns are processed correctly and merchandised effectively as per standards and direction
Communicates successes, opportunities, and solutions to the Store higher management
Ensures proper signage and marketing execution as per direction and guidelines
Understands, practices and complies with all company policies and procedures
Provides a compelling store environment through leading by example, inspiring the team and interacting with customers
Provides feedback on performance, training and coaching the team on opportunities, and sets each team member up to succeed through positive leadership
Proactively establish and maintain effective working team relationships with all support documents.
Required Experience and Qualifications
2+ years of retail management experience
Excellent oral and written communication skills
Planning, prioritizing and follow-up skills
Ability to accurately assess talent and ability to coach, provide feedback and develop a high-performing team
Passion for customer service and leading a positive work environment
Ability to resolve conflict situations in a proactive and professional manner
Open availability and flexibility to work evenings, weekends, store openings and closings to meet the needs of the business, including one weekend day and two closing shifts per week
Job Type, Schedule & other details:
Job Location: 1112 Juddhaven Rd, Minett, ON P0B 1J0
Wallace Bay Marina at Clevelands House Inc, Minett, ON {
We thank all the applicants for their interest. However, only selected candidates will be contacted for interviews by the hiring team.
Company Description Tilley makes hats & the finest travel clothing for men & women. Ingenuity, practicality & enduring quality. Made in Canada since 1984.
Tilley sells direct to consumers in Canada, the US, Australia, and the UK through eCommerce sites ( Our wholesale network reaches 18 countries and is supported through warehouses in Toronto, UK and Australia.
The Company is proudly Canadian and has been successful in establishing its position in the marketplace by offering very high-quality products. The Company proudly stands behind the quality and workmanship of every piece of clothing that bears the Tilley name.
For additional information on our brand and products, please visit:
Tilley makes hats & the finest travel clothing for men & women. Ingenuity, practicality & enduring quality. Made in Canada since 1984.\r\nTilley sells direct to consumers in Canada, the US, Australia, and the UK through eCommerce sites ( Our wholesale network reaches 18 countries and is supported through warehouses in Toronto, UK and Australia. \r\nThe Company is proudly Canadian and has been successful in establishing its position in the marketplace by offering very high-quality products. The Company proudly stands behind the quality and workmanship of every piece of clothing that bears the Tilley name.\r\nFor additional information on our brand and products, please visit: \r\n\r\n
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