Customer Service Representative - Entry Level - Immediate Hire Job at New Catalyst, Louisville, KY

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  • New Catalyst
  • Louisville, KY

Job Description

Job Description

Job Description

We’re a purpose-driven marketing and outreach agency partnering with nonprofits, advocacy groups, and social impact brands to amplify their missions and connect with communities in meaningful ways.

Combining innovative strategy, a collaborative culture, and forward-thinking talent, we help our clients drive positive change. Now, we’re looking for a compassionate, people-focused Customer Service Representative to join our growing team and become a vital voice for change.

Key Responsibilities
  • Engage with community members, donors, and supporters at live outreach events

  • Communicate key campaign messages on behalf of nonprofit and advocacy clients with empathy and enthusiasm

  • Build positive, lasting relationships that encourage long-term engagement and support

  • Collaborate with team members to enhance campaign visibility and outreach effectiveness

  • Represent meaningful causes professionally and authentically in public-facing settings

Qualifications
  • Excellent verbal communication and interpersonal skills

  • Genuine interest in nonprofits, advocacy, or social impact initiatives

  • Friendly, team-oriented attitude with a passion for helping others

  • Quick learner who thrives in people-facing, fast-paced environments

  • No prior experience required — comprehensive training provided

  • Must be 18+ and legally authorized to work in the U.S.

Why You’ll Love Working With Us
  • Be part of a mission-driven organization making a difference locally and globally

  • Gain hands-on experience in community engagement, communications, and grassroots outreach

  • Access to career development and promotion opportunities based on performance

  • Join a supportive, inclusive team culture that values creativity, empathy, and impact

  • Enjoy travel opportunities for live events, nonprofit campaigns, and outreach activations

Make a Difference—One Conversation at a Time
Whether you’re starting your career or seeking meaningful work that aligns with your values, this is your chance to grow professionally while making a real impact.

Apply now to become a Customer Service Representative and help elevate the voices that matter.

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